V&B Life Privacy Policy
Victory & Beyond Life
Privacy Notice
Last updated: 2 November 2026
This Privacy Notice applies specifically to Victory & Beyond Life (“V&B Life”). It is separate from the Privacy Policy that applies to the Victory & Beyond online store and supplement business.
Who we are
Victory & Beyond Limited, company number 16868948, registered office at 17 Gainsboro Gardens, Greenford, Greater London, England, UB6 0JG, is the controller of personal information processed through Victory & Beyond Life.
For privacy questions or requests, contact:
info@victoryandbeyond.com
Who can use Victory & Beyond Life
Victory & Beyond Life is intended for adults aged 18 or over. It is not designed for children.
Information we process
Depending on how you use V&B Life, we may process:
- account and profile information you provide;
- cases, tasks, events, notes and updates you create;
- questions and instructions you give to Ask V&B;
- documents, photos, screenshots, spreadsheets, presentations or voice notes you choose to provide;
- information you choose to import from connected email or calendar services;
- Household membership and sharing information;
- consent and connection records;
- subscription and entitlement information where you use a paid plan;
- support communications; and
- limited technical, security and operational records needed to keep V&B Life secure and working.
Why we use your information
We process information needed to create and operate your account and provide the features you ask us to use because it is necessary to perform our contract with you.
We may also process limited technical, security and support information where necessary for our legitimate interests in protecting, maintaining and improving V&B Life, provided those interests are not overridden by your rights.
We process information where necessary to comply with legal obligations or to establish, exercise or defend legal claims.
Where processing requires consent, including certain sensitive information described below, we ask for that consent separately.
Sensitive or special-category information
The information you choose to type, connect, upload or ask V&B Life to analyse may sometimes reveal special-category personal data, including:
- health information;
- racial or ethnic origin;
- religious or philosophical beliefs;
- political opinions;
- trade-union membership;
- genetic data;
- biometric data used for identification; or
- information about sex life or sexual orientation.
Where V&B Life processes this information through case analysis, Ask V&B, email analysis or calendar analysis, we rely on your explicit consent under Article 9(2)(a) UK GDPR.
This consent is separate from the Terms of Use, is recorded in your Consent History and can be withdrawn at any time under Data & privacy.
Withdrawal does not affect processing that was lawful before consent was withdrawn.
All case content is encrypted
All V&B Life case content is encrypted in your browser before it is stored.
This includes case text and attachments saved with a case.
The backend stores ciphertext rather than readable case content, including readable case titles, notes, summaries, organisations, references, amounts, dates, history or saved attachment contents.
Victory & Beyond staff cannot open or read the stored case content because the decryption key is not stored with the case.
Limited technical metadata, such as a record identifier, revision information and storage timestamps, may still exist outside the encrypted case content.
Private access and recovery
Private access is set up on your device.
If you choose to remember a device, a key is kept in that browser or device’s local storage.
A recovery code is shown to you once. Only wrapped — encrypted — key material is stored on the server so an authorised device can recover access.
We do not store your raw private-access key or your recovery code.
If you lose every remembered device and your recovery code, your encrypted cases may no longer be recoverable.
Ask V&B and AI processing
Saved Ask V&B conversations are encrypted in your browser before they are stored.
To prepare an answer, your question and the information needed for that request are temporarily sent in readable form to the AI service being used for the request.
If you ask Ask V&B to review an encrypted attachment, the attachment is decrypted on your device and the necessary readable content is sent to the AI service for that request.
The response is returned to your device and encrypted before it is stored as part of your private V&B Life information.
Victory & Beyond does not keep a readable copy of the saved encrypted Ask V&B conversation in its normal stored-record, dashboard or export paths.
AI services can make mistakes. V&B Life is designed to help you understand and progress life administration, but important information should be checked before you act on it.
Connected email
You can choose to connect supported email services, including:
- Gmail;
- Microsoft Outlook;
- Hotmail; and
- Microsoft 365 email.
When you use an email-scanning feature, V&B Life securely accesses recent emails authorised through that connection and processes the information needed to identify possible life-admin items.
This can include email metadata, sender information, subject lines and relevant message content.
Selected information may be sent to the AI service where classification or assistance is required.
The app does not provide Victory & Beyond staff with an inbox viewer, and connected email content is not made available for routine staff browsing.
If you choose to add something from your email to My Life, the resulting case content is encrypted before storage.
Connections use the relevant provider’s secure authorisation process. Victory & Beyond does not receive your Gmail, Outlook, Hotmail or Microsoft 365 password.
You can disconnect an email service at any time.
Google Calendar
If you choose to connect Google Calendar, V&B Life can access authorised event information needed to provide calendar features.
Selected event information may be sent to the AI service where classification or assistance is required.
Connection happens through Google, so Victory & Beyond does not receive your Google password.
If a calendar item is added to My Life, the resulting case content is encrypted before storage.
You can disconnect Google Calendar at any time.
Household
Household allows people to manage selected life administration together.
Simply being a member of a Household does not give another person access to your:
- private cases;
- email;
- files;
- connected accounts; or
- other private information.
You choose which cases are shared.
Each person’s private information remains separate unless they deliberately choose to share something through the available Household controls.
Attachments and voice
You may choose to provide photographs, screenshots, PDFs, DOCX documents, XLSX spreadsheets, PPTX presentations or voice recordings for V&B Life to work with.
Attachments saved with a case are encrypted before storage.
Where you specifically ask V&B Life or Ask V&B to analyse an attachment, readable content is used temporarily for the requested analysis and the saved case content remains encrypted.
Voice recordings may be transcribed where needed to provide the feature you requested.
Subscription and payment information
If you purchase a V&B Life subscription through the Apple App Store or Google Play, the relevant store processes your payment.
Victory & Beyond does not receive your full payment-card details from Apple or Google.
We may receive information such as your subscription product, purchase or transaction identifier, entitlement status, trial status, renewal status, cancellation or expiry information where needed to provide Premium access, restore purchases and provide support.
Who we share information with
We use service providers to operate V&B Life, including providers supporting:
- hosting and app infrastructure;
- authentication;
- connected email and calendar services;
- AI assistance;
- communications;
- subscription processing; and
- security and operational services.
Base44 processes app information on our behalf as part of the hosted V&B Life service.
Google processes information when you choose to connect Google services or use Google Play.
Microsoft processes information when you choose to connect supported Microsoft email services.
The AI service used by V&B Life processes the information necessary to respond to the particular request you make.
Apple may process subscription information where you purchase through the Apple App Store.
We may also disclose information where required by law or where necessary to protect our legal rights.
We do not sell your personal information.
International processing
Some providers supporting V&B Life may process information outside the United Kingdom.
Where UK data-protection law requires safeguards for an international transfer, we use the applicable provider arrangements and lawful transfer mechanisms.
You can contact us at info@victoryandbeyond.com if you would like further information about the safeguards relevant to a particular provider.
How long we keep information
We keep account and service information only for as long as it is needed to:
- provide V&B Life;
- fulfil the purpose for which the information was collected;
- meet legal or regulatory requirements;
- resolve disputes;
- protect the service against abuse or security threats; and
- maintain appropriate audit and accountability evidence.
Different records can have different retention periods.
Where you delete your account, the deletion process described below applies, subject to limited legal, security, audit, backup and recovery requirements.
Account and data deletion
You can request deletion of your V&B Life account and data through Profile & settings.
The deletion process removes V&B Life information in an ordered sequence, including:
- connected-service access;
- Household access;
- cases and case history;
- encrypted Ask V&B history;
- private-access material held by V&B Life; and
- your V&B Life account.
Base44 may retain a deleted app profile in a Recently deleted state for up to 30 days as part of its platform recovery process.
We retain a minimal deletion record containing information such as the request reference, status and dates, together with a one-way reference derived from the account, so that we can demonstrate that a deletion request was carried out.
Certain consent, security or Household audit evidence may be retained where there is a legitimate legal, security or accountability reason to do so.
Deletion from the live V&B Life service does not necessarily mean immediate removal from every provider backup or disaster-recovery system.
Your rights
Depending on the circumstances, UK data-protection law may give you the right to:
- access your personal information;
- ask us to correct inaccurate information;
- ask us to erase information;
- ask us to restrict how information is used;
- object to certain processing;
- receive certain information in a portable form; and
- withdraw consent where processing is based on consent.
Withdrawing consent does not affect processing that was lawful before consent was withdrawn.
To exercise your rights, contact:
info@victoryandbeyond.com
We may need to verify your identity before acting on a request.
Your right to object
Where we rely on legitimate interests, you may have the right to object to that processing in certain circumstances.
Contact info@victoryandbeyond.com and tell us which processing you object to.
Security
We use technical and organisational measures designed to protect V&B Life information.
A central part of the V&B Life privacy model is that case content and saved Ask V&B conversations are encrypted before storage.
However, no internet service, device, encryption system or security measure can guarantee absolute security.
You should keep your account credentials, devices and V&B Life recovery code secure and should never send your private key or recovery code to Victory & Beyond support.
Complaints
If you have a privacy concern, please contact us first so we can try to resolve it.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Victory & Beyond Limited has completed its ICO registration. The public registration reference will be added to this notice once it is confirmed on the public ICO register.
Changes to this Privacy Notice
We may update this Privacy Notice where V&B Life, its service providers or legal requirements change.
We will update the “Last updated” date on this page and, where a change is material, provide an appropriate notice.
Contact
Victory & Beyond Limited
Company number: 16868948
17 Gainsboro Gardens
Greenford
Greater London
England
UB6 0JG
Email: info@victoryandbeyond.com
